Clear answers about our mobile car body repair service across Surrey, Hampshire and Berkshire. Covering estimates, paint matching, booking, payment, and aftercare.
What most customers ask before booking.
Send clear photos of the damage
We review and provide a free estimate
Booking information and dates sent over
We complete the repair at your home or workplace
A clear overview of our mobile SMART repair service.
SMART stands for Small to Medium Area Repair Technology. It is a specialist repair process designed to repair localised damage without repainting large sections of the vehicle unnecessarily. This allows us to repair scuffs, scratches, dents, and paint damage to individual areas while maintaining a showroom quality finish.
We specialise in bumper scuffs and scratches, dent and paint damage, crease and paint damage, panel scratches, split bumper repairs, minor accident damage, and mobile cosmetic vehicle body repairs.
Yes. We come to your home or workplace and carry out the repair on site. All repairs are completed on your driveway or private parking area. We do not work in underground parking or busy shared parking areas. Once we are fully set up, the repair unit cannot be moved during the repair process.
All booked repairs are completed on the day of your appointment. Smaller repairs are often completed within 2 to 4 hours depending on the severity of the damage and weather conditions. Large, multiple, or additional damaged panel repairs will take longer.
Yes. Vehicles are fully usable straight after the repair is completed.
Important details about paint matching, dent repair, materials, and what we can safely repair.
Yes. We use professional automotive and bodyshop paint systems with advanced colour matching technology to achieve a factory quality finish. These are the same professional products used daily in professional bodyshops and garages. This includes metallic, pearl, and solid colours. We do not use temporary, aerosol, or DIY repair methods.
Yes, if the damage requires painting as part of the repair process. We repair dents using conventional SMART repair methods involving filling, shaping, and repainting where required.
No. If the paint is not damaged, we would normally recommend a specialist PDR technician instead. For PDR enquiries, we can recommend a local specialist service provider.
No. We specialise in vehicle body repairs only and are not set up for alloy wheel refurbishment.
No. We only specialise in car body repairs.
No. We do not carry out bonnet or roof repairs because the bake lamps used during the curing process cannot properly reach the centre sections of these panels. Without proper curing, the finish would not meet our standards.
Yes, for smaller cosmetic repairs. However, larger dent damage on EVs that requires pin pulling or extensive metal work may need to go through insurance and a specialist EV approved repair centre for safety reasons.
Yes, for smaller cosmetic repairs. Larger dents and heavy creases on aluminium panels are often unsuitable for mobile SMART repair methods and may require bodyshop repair or panel replacement.
Blending is where paint is lightly extended into an adjacent panel to ensure a seamless colour transition. This is sometimes required depending on the colour, repair location, and severity of the damage.
Where necessary, yes. Modern body filler is a standard professional repair material used throughout the automotive repair industry when applied correctly.
What we need from you before booking and what to expect on the day.
Please send 2 to 3 photos of the damage from different angles, one photo of the full panel so we can see where the damage sits, your vehicle make or model, whether the vehicle is fully electric (EV) or hybrid, and your postcode or area. The clearer the photos, the more accurate the estimate will be.
Yes. All estimates are free with no obligation.
Photo estimates are usually very accurate. However, a revised estimate may be required if additional damage is found that was not visible in the photos, or if extra repairs are added on the day.
All estimates are valid and saved for 28 days.
We require a driveway or private parking space, enough room around the vehicle to work, access to a power socket, and space for a canopy if weather protection is needed. We cannot work in underground or shared public car parks.
Morning appointments are usually between 8:30am and 9:30am. Afternoon appointments are usually between 12:00pm and 3:00pm for smaller repairs.
We will send a secure invoice payment link once the repair is completed. Cash is also accepted. For third party payments, payment must be made 48 hours prior to the booking date. If payment is not received within this timeframe, the repair booking will be cancelled along with a cancellation fee.
How estimates are calculated and why prices vary between repairs.
Repair pricing depends on the damaged panel, damage severity, dent size, paint damage, whether blending is required, and vehicle type and colour. Because every repair is different, estimates are provided individually.
SMART repairs focus only on the damaged area rather than repainting complete panels unnecessarily. This reduces labour time and material usage while still producing a professional finish.
In some cases, yes. Where multiple repairs are booked together, labour efficiency can sometimes reduce overall costs.
What happens after the repair and how to look after freshly painted areas.
The goal is always to achieve the closest possible showroom quality finish. In most cases, repaired areas blend seamlessly with the surrounding panel.
No. Professional automotive paints and clear coats are designed for long term durability when properly applied.
For localised cosmetic damage, yes in many cases. SMART repair is specifically designed for cosmetic vehicle damage and can often avoid the need for expensive bodyshop repairs. However, for severe accident damage or structural repairs, a full bodyshop may be more appropriate.
If additional hidden damage is discovered during the repair, we will discuss everything with you before carrying out any additional work or revising the estimate. No additional work will ever be completed without your approval.
We recommend not washing the vehicle for 3 to 4 days after the repair. Pressure washing and strong acidic cleaning chemicals can affect freshly cured paint and clear coat during the early curing stage. Newly painted areas will continue to harden and fully cure over the following days.
Some damage is not suitable for mobile SMART repair and may need a bodyshop instead.
We may decline repairs involving structural damage, severe accident damage, roof panels, bonnets, large commercial work, rust perforation, or heavy panel distortion requiring replacement. In these situations, we would normally recommend a bodyshop. For larger repairs, we recommend Miles Better Solutions, based just outside Woking. If any of the above damage is not shown or has been hidden within the photos provided and the repair has already been booked in, a cancellation fee of 50% of the repair estimate may apply. See our Terms & Conditions for full details.
Important terms that help us complete the repair safely, professionally, and without surprises.
Yes. As we are a mobile repair service, repairs may need to be postponed or rescheduled due to unsuitable weather conditions, heavy rain, high winds, extreme temperatures, or unsafe working conditions.
Customers are responsible for ensuring there is suitable access and adequate working space around the vehicle prior to the booking appointment. This includes access to a power socket and enough space for the repair unit and canopy setup.
Yes. Technicolour Smart Repair cannot be held responsible for failure of previously repaired, damaged, deteriorated, or poorly refinished paintwork outside of the repaired area.
No. Only the agreed damaged areas listed within the estimate provided will be repaired as part of the booking.
While every effort is made to achieve a seamless showroom quality finish, exact colour matching can sometimes be affected by vehicle age, weathering, previous repairs, and paint fade.
Yes. Customers are responsible for removing valuables and personal belongings from the vehicle prior to the repair appointment.
Bookings cancelled within 24 hours of the appointment may be subject to a cancellation fee. Please see our Terms & Conditions for full details.
Yes. Technicolour Smart Repair reserves the right to refuse or stop repairs if the damage, vehicle condition, access, weather, or working conditions are unsafe or unsuitable.
Vehicles with existing warning lights, electrical faults, accident damage, or non factory modifications may not be suitable for repair.
We come to your home or office, anywhere with safe off-road parking. Not sure if we cover your area? WhatsApp your postcode and we'll confirm straight away.
Not sure? WhatsApp your postcodeFor the most accurate estimate, send 2 to 3 photos of the damage from different angles, one full panel photo, your vehicle make or model, whether it is EV or hybrid, and your postcode or area. All estimates are free with no obligation and are valid for 28 days.