TERMS & Conditions

1ABOUT US

Technicolour Smart Repair and Auto Smart Repairs UK are mobile vehicle body repair services specialising in minor cosmetic repairs including scratches, scuffs, dents and paintwork damage.

All work is carried out at the customer's location where suitable conditions allow.

2QUOTATIONS

All quotes are based on the damage visible in photos or descriptions provided. Final pricing may change upon inspection if:

• Additional damage is found
• Previous repairs are identified
• The damage is more extensive than originally shown

3BOOKING & PAYMENTS

Bookings are confirmed once a date and time has been agreed.

• Payment is due upon completion of the repair
• We accept bank transfer and cash
• Third party payments must be made at least 48 hours before the booking

Failure to make payment may result in cancellation of future bookings.

4CANCELLATIONS & RESCHEDULING

We require a minimum of 48 hours notice for any cancellations or changes to your booking.

By confirming your booking, you agree to this cancellation policy. This will also be outlined in your booking confirmation.

We reserve the right to reschedule bookings due to weather conditions, equipment issues or safety concerns.

5ON SITE REQUIREMENTS

Customers must provide:

• Safe working space around the vehicle
• Off-road parking or private driveway
• Space for a canopy if required
• Parking close to the vehicle for equipment
• Access to a standard power supply if required

We do not carry out work in:

• Underground car parks
• Multi-storey or shared parking areas
• Roadside or unsafe environments

6REPAIR LIMITATIONS

We specialise in minor cosmetic SMART repairs only. We do not carry out:

• Structural repairs
• Major accident damage
• Paintless dent removal
• Motorcycle repairs
• Alloy wheel refurbishment
• Bonnet or roof repairs due to curing limitations

Large, deep or complex dents that fall outside of SMART repair scope may not be repairable to a suitable standard using mobile methods. In these cases, we will advise accordingly and recommend a bodyshop.

Panels that are excessively damaged, previously poorly repaired, or where the integrity of the panel is compromised may not be suitable for mobile repair. If a repair is deemed unsuitable, we may recommend a bodyshop.

7COLOUR MATCHING

We use professional bodyshop-grade materials and aim to achieve a high quality finish. However:

• Slight colour variation may occur depending on vehicle age and paint condition
• Metallic and pearl finishes may vary under different lighting conditions

By proceeding with the repair, you accept reasonable variation within industry standards.

8WARRANTY

This does not cover:

• New damage
• Wear and tear
• Environmental damage such as stone chips or weathering
• Areas outside of the repair zone

9PRE-EXISTING DAMAGE

We are not responsible for:

• Previously repaired areas
• Poor prior workmanship
• Hidden damage beneath the surface

Any such issues identified during the repair will be discussed with you before we continue.

10LIABILITY

While all care is taken during repairs, we are not liable for:

• Pre-existing faults or damage
• Mechanical or electrical issues unrelated to the repair
• Loss or damage to personal items left in the vehicle

11PHOTOGRAPHY & MARKETING

We may take before and after photographs of repairs for quality control and marketing purposes including social media and our website. No personal information or identifiable details (such as number plates) will be shared.

12WEATHER & DELAYS

As a mobile service, repairs are weather dependent. We may delay or reschedule work if conditions affect paint curing or overall finish quality. We will always contact you as early as possible if this occurs.

13AGREEMENT